f7777 Privacy Policy

1.1 f7777 is committed to protecting the privacy and personal data of all individuals who interact with our platform, including players based in Metro Manila, Cebu, Davao, and throughout the Philippine archipelago. This Policy has been prepared in accordance with Republic Act No. 10173 (the "Data Privacy Act of 2012"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines.

1.2 This Policy governs the collection, use, storage, disclosure, and protection of personal data obtained through: (a) registration and use of the f7777 platform; (b) deposits and withdrawals processed via GCash, PayMaya, BPI, BDO, Metrobank, and card networks; (c) participation in games, bonuses, and promotions; (d) communications with f7777 customer support; and (e) use of the f7777 website and any associated mobile interfaces.

1.3 This Policy applies to all natural persons who interact with f7777 as players or prospective players. It does not apply to the personal data of f7777 employees or contractors, which is handled under separate internal data governance policies.

1.4 For the purposes of this Policy, "personal data" means any information from which a living individual can be identified, directly or indirectly — including names, contact details, device identifiers, transaction records, and behavioral data generated through your use of the f7777 platform.

2.1 f7777 collects personal data through multiple touchpoints during your interaction with our platform. The categories of data we collect, and the context in which we collect them, are set out in the table below:

2.2 f7777 does not intentionally collect sensitive personal information beyond what is necessary for identity verification and regulatory compliance. Where sensitive information — such as a government ID number — is collected, it is handled with additional security controls and access restrictions.

2.3 You are not obligated to provide all categories of personal data listed above. However, failing to provide data required for account registration, KYC verification, or payment processing may prevent f7777 from providing some or all of its services to you.

3.1 f7777 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your f7777 player account, verify your identity, and authenticate your login sessions;
• Service Delivery: To provide access to the f7777 game library, process deposits and withdrawals, manage your wallet balance, and deliver bonuses and promotions you have opted into;
• Regulatory Compliance: To comply with obligations under Philippine gaming regulations, PAGCOR requirements, the Anti-Money Laundering Act (RA 9160), and applicable Know Your Customer (KYC) standards;
• Security & Fraud Prevention: To detect, investigate, and prevent unauthorized account access, fraudulent transactions, bonus abuse, and other activities that violate our Terms & Conditions or applicable law;
• Responsible Gaming: To monitor gaming patterns that may indicate problem gambling behavior and to administer responsible gaming tools including deposit limits, session timers, and self-exclusion requests;
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through live chat, email, and other support channels;
• Platform Improvement: To analyze aggregated usage data, identify technical issues, and enhance the f7777 platform's performance, features, and user experience;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receiving such communications.

3.2 f7777 does not use automated decision-making or profiling in a manner that produces legally significant effects on individual players, except where required for anti-money laundering screening or fraud detection, in which case you have the right to request human review of any automated determination affecting your account.

4.1 f7777 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules:

• Contractual Necessity: Processing required to fulfil our obligations under the Terms & Conditions you accepted at registration — including account management, payment processing, and game delivery;
• Legal Obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, AML obligations under RA 9160, and tax reporting requirements;
• Legitimate Interests: Processing for fraud detection, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications and optional platform analytics, where you have provided explicit, informed consent. You may withdraw this consent at any time.

5.1 f7777 does not sell, lease, or trade your personal data to third-party advertisers or data brokers. We share personal data only in the circumstances described below, and only to the extent necessary for each purpose:

• Payment Processors: GCash (Mynt), PayMaya (PayMongo/Maya Bank), BPI, BDO, Metrobank, Visa, and Mastercard receive transaction data necessary to process your deposits and withdrawals. Each payment provider operates under its own privacy policy and data processing terms;
• Game Providers: Third-party game studios and live dealer operators (including but not limited to Pragmatic Play, PG Soft, and Jili Games) may receive session identifiers and game-play data necessary to operate games within the f7777 platform. No personally identifying financial data is transmitted to game providers;
• KYC & Identity Verification Services: f7777 may engage accredited third-party identity verification providers to assist with document verification and age confirmation. These providers process data under strict confidentiality obligations;
• Regulatory Authorities: f7777 may be legally required to disclose personal data and transaction records to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities upon lawful request;
• Professional Advisers: f7777's legal counsel, auditors, and compliance consultants may access personal data on a need-to-know basis, subject to professional confidentiality obligations;
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of f7777's assets, player data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to how your data is processed.

5.2 All third parties with whom f7777 shares personal data are contractually required to maintain appropriate data security standards and to process data only as instructed by f7777 and in accordance with applicable Philippine data protection law.

6.1 f7777 uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate and improve the platform. The types of cookies we use are:

• Strictly Necessary Cookies: Essential for the f7777 platform to function. These include session authentication tokens, security cookies, and cookies that remember your login state. These cannot be disabled without disrupting platform functionality;
• Functional Cookies: Remember your preferences such as language settings and game lobby configuration to provide a more personalized experience;
• Analytics Cookies: Collect aggregated, anonymized data about how players navigate the f7777 platform to help us identify and fix technical issues and improve page performance on Philippine mobile networks;
• Session Cookies: Temporary cookies deleted when you close your browser, used to maintain the integrity of your active gaming session.

6.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the f7777 platform. Instructions for managing cookies are available in the help documentation of all major browsers, including Chrome, Safari, and Firefox — the three most commonly used browsers among Filipino players on Android and iOS devices.

7.1 f7777 implements a multi-layered security framework to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and f7777 servers is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher);
• Access Controls: Personal data is accessible only to f7777 personnel and contractors who require it to perform their specific functions. Access is governed by role-based permissions and multi-factor authentication;
• Data Minimization: f7777 collects only the minimum data necessary for each processing purpose and applies data minimization principles in all new feature development;
• Security Audits: f7777 conducts regular security assessments of its platform infrastructure to identify and remediate vulnerabilities;
• Incident Response: f7777 maintains a data breach response procedure. In the event of a security incident affecting your personal data, we will notify you and the National Privacy Commission of the Philippines within the timeframes required by law.

7.2 While f7777 implements appropriate technical and organizational safeguards, no system is completely immune to risk. You are responsible for maintaining the security of your own account credentials and for ensuring that the device you use to access f7777 is adequately protected. If you suspect that your f7777 account has been compromised, contact our support team immediately via live chat or at [email protected].

8.1 f7777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required or permitted by Philippine law. The following general retention guidelines apply:

• Account Data: Retained for the duration of your active account and for a period of at least five years following account closure, as required for compliance with PAGCOR record-keeping and AML obligations;
• Transaction Records: Retained for a minimum of five years from the date of each transaction, in compliance with the Anti-Money Laundering Act and BSP regulations;
• KYC Documents: Retained for a minimum of five years following the completion of the KYC process or account closure, whichever is later;
• Customer Support Records: Retained for up to three years from the date of each support interaction;
• Marketing Consent Records: Retained for the duration of your consent and for one year following withdrawal to demonstrate compliance;
• Technical and Log Data: Generally retained for up to 12 months for security and debugging purposes, after which it is aggregated or deleted.

8.2 When personal data is no longer required and no legal obligation mandates its retention, f7777 will securely delete or anonymize it in a manner that prevents reconstruction or identification.

9.1 You have the following rights with respect to your personal data processed by f7777:

• Right to be Informed: The right to be informed of how and why your personal data is collected and processed, as described in this Policy;
• Right of Access: The right to obtain a copy of the personal data that f7777 holds about you and information on how it is being processed;
• Right to Correction: The right to request correction of inaccurate, incomplete, or outdated personal data held by f7777;
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, where consent has been withdrawn, or where processing is unlawful — subject to any legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on f7777's legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible;
• Right to Damages: The right to be indemnified for damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data, in accordance with RA 10173;
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that f7777 has processed your personal data in violation of RA 10173.

9.2 To exercise any of the rights listed above, please submit your request in writing to [email protected] with the subject line "DATA PRIVACY REQUEST — [Your Full Name] — [Right Being Exercised]." f7777 will acknowledge your request within five business days and respond substantively within 15 business days, as required by the NPC's rules on data subject rights requests.

9.3 f7777 may need to verify your identity before processing a data subject request to ensure we are responding to the correct individual and to protect against unauthorized access to another person's data.

10.1 The f7777 platform is intended exclusively for adults aged 21 years and older. f7777 does not knowingly collect, store, or process the personal data of individuals under the age of 21.

10.2 If f7777 discovers or is made aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data, close the associated account, and return any deposited funds to the identified payment source after completing any legally required verification.

10.3 If you are a parent or guardian and believe that your child under 21 has registered with f7777, please contact us immediately at [email protected]. We will investigate and take appropriate action as quickly as possible.

11.1 f7777 may send you promotional communications, including bonus offers, new game announcements, VIP program updates, and platform news, via email and SMS. We will only send marketing communications where you have provided consent at registration or subsequently opted in through your account settings.

11.2 You may withdraw your consent to receive marketing communications at any time by: (a) clicking the unsubscribe link included in every marketing email; (b) updating your communication preferences in your f7777 account dashboard; or (c) contacting support at [email protected] with the subject "MARKETING OPT-OUT."

11.3 Withdrawing consent to marketing communications will not affect your ability to receive transactional messages from f7777, such as account verification emails, deposit confirmations, withdrawal notifications, and security alerts — these are sent as part of f7777's contractual and security obligations and are not subject to marketing opt-out.

11.4 f7777 will never send marketing communications to self-excluded players or to players who have set a cool-off period on their account. Marketing suppression for responsible gaming purposes is a permanent override that takes precedence over any other marketing preference setting.

12.1 Some of the third parties with whom f7777 shares data — including game providers, KYC verification services, and technology infrastructure providers — may be located outside the Philippines. Where personal data is transferred outside the Philippines, f7777 ensures that appropriate safeguards are in place to protect the data in a manner consistent with the Data Privacy Act and NPC guidelines on cross-border data transfers.

12.2 Such safeguards may include: contractual clauses based on NPC-approved model contracts; transfers to jurisdictions recognized by the NPC as providing an adequate level of data protection; or transfers covered by a binding corporate rules framework where applicable.

12.3 By using the f7777 platform, you acknowledge that your data may be processed in data centers located outside the Philippines for technical operational reasons, subject always to the protections described in this Policy and applicable Philippine law.

13.1 f7777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When we make material changes, we will notify registered players via email or in-platform notification at least seven days before the changes take effect.

13.2 Non-material changes — such as corrections of typographical errors or minor clarifications that do not affect how your data is processed — may be made without advance notice. The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision.

13.3 Your continued use of the f7777 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you should discontinue use of the platform and contact us regarding account closure.

14.1 f7777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act and this Privacy Policy. If you have questions, concerns, or requests relating to this Policy or to the processing of your personal data, please contact the f7777 DPO through the following channels:

• Email: [email protected] — please use the subject line "DATA PRIVACY — [Nature of Inquiry]" for privacy-related communications. Our DPO or a designated privacy officer will respond within five business days.
• Live Chat: Available 24/7 inside your f7777 account dashboard for general privacy questions and account data inquiries.

14.2 If you are not satisfied with f7777's handling of your privacy request or complaint, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), which is the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012.